LineWatch Support
Common questions
- Why is the wait time an hour old? Because CBP publishes
it that way — officers update the figures by hand, and some ports go
hours between updates. LineWatch always shows how old a number is
instead of presenting it as live.
- Why does a crossing show no wait? Either it is closed
right now, or it is one of the ports CBP lists but never publishes
passenger wait times for. Those are flagged before you add them.
- Why is there no southbound wait? No agency measures it.
Southbound figures come only from drivers reporting their own crossings.
- An alert didn't arrive. Check that notifications are
allowed for LineWatch in iOS Settings. The Reminders screen states
plainly whether alerts can reach you.
- Managing your subscription. Subscriptions renew through
your Apple Account and can be cancelled any time in iOS Settings ›
your name › Subscriptions.
Email us
nguyentrong56@gmail.com — please include your
app version, shown at the bottom of the More tab.
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